Customer service is a number one priority, at Richard Healey Removals Ltd. We aim to offer great customer experience from start to end with you the client in mind at all times.
Choose a home removal company endorsed by Which? Trusted Traders to give you peace of mind that you’re dealing with a company that cares.
Richard Healey Removals Ltd are fully endorsed Which? Trusted Traders and in our daily role we must adhere by the Which? Trusted Trader Code of Conduct.
Have a look at our Which? Profile here and see some of the fantastic reviews our existing customers have left.
Our average review score is 4.9 out of 5.
Richard Healey Removals ltd are pleased to have been awarded Which trader of the month in May 2016.
Being Which Trusted Trader accredited, Richard Healey Removals Ltd can put customer’s minds at rest as they know that the trader has been through a rigorous assessment process to become an endorsed Which? Trusted Trader. Richard Healey Removals Ltd have been thoroughly vetted including credit checks, interviews, company reference checks from our customers as well as looking at the day-to-day operating procedures of the business including our quotation and invoice processes and our company complaints procedure.
All of this is done to ensure that the customer really does deal with a trader they can trust. On top of the rigorous assessment process, Richard Healey Removals Ltd has to adhere to the Which? Trusted Trader Code of Practice at all times.
You can find more information: Which? code of practice
Which ADR service..
As a Which? Trusted Trader we have a range of support services available to us and our customers.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/
Choosing a BAR Member will ensure your move goes smoothly
For over 100 years, the British Association of Removers has been dedicated to promoting professional excellence in the Removals Industry.
BAR is at the forefront of developing and maintaining professional standards and services for the benefit of its Members and their customers.
Choosing a BAR Member such as Richard Healey Removals Ltd will ensure your move goes smoothly, having the peace of mind that comes from using a reputable, professional and safe remover, and in the unlikely event that something goes wrong, you’ve got someone to turn to.
Whether you are moving in the UK, to Europe or Overseas, choosing a BAR Member will ensure your move goes smoothly, having the peace of mind that comes from using a reputable, professional and safe remover.
As part of their commitment to raising the standards in the removals and storage industry, the British Association of Removers (BAR) organise the prestigious BAR Domestic Mover of the Year (DMotY) Competition.
This award recognises outstanding performance, commitment, leadership and best practices within the domestic removal market and rewards companies that lead by example.
We are proud to have been awarded the BAR domestic mover of the year 2015, and we made it to the final for the 2016 competition.
Richard Healey Removals Ltd additionally make use on an independent feedback service referenceline, we have over 500 independent reference-line feedback replies scoring 9.9 out of 10. Click here to view our page.